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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Amy Cooper

Amy Cooper

January 10, 2025

5  out of  5
rating by Amy Cooper
"Getting a quote was easy with Leah and she and Sarah both made us feel welcome as new customers. Hoping this is the start of a great working relationship with State Farm."
Profile photo of Hayley Tuttle

Hayley Tuttle

January 9, 2025

5  out of  5
rating by Hayley Tuttle
"Wonderful customer service! I talked to both drew and Sarah and they were so helpful and friendly"
We responded:
"Thank you, Hayley, for your wonderful feedback! I'm so happy to hear that Drew and Sarah were able to assist you with such friendliness and helpfulness. Our team is dedicated to providing exceptional service, and it's great to know they made a positive impact. If you have any more questions or need further assistance, feel free to reach out anytime. We're here to help!"
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Brayton England

January 8, 2025

5  out of  5
rating by Brayton England
"Very professional, communication was great! Highly recommend if you’re looking to get the best rate possible!"
We responded:
"Thank you, Brayton, for your fantastic feedback! I'm happy to know that you found our communication professional and helpful. Your recommendation means a lot to us. If you have any questions or need further assistance, feel free to reach out anytime."
Profile photo of Chris Lynn

Chris Lynn

January 6, 2025

5  out of  5
rating by Chris Lynn
"Bryant was super helpful and knowledgeable about everything we talked about. Managed to save my wife and I some money on our car insurance policy while giving us far more coverage and even got our future home taken care of too! Even helped with the cancelation of our other policy. Overall a great experience!"
We responded:
"Thank you, Chris, for your feedback! I'm glad Bryan could assist you and your wife so effectively. We're lucky to have him on our team, and we're here for any questions or needs you might have. Don't hesitate to reach out!"
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tondaly butcher

January 6, 2025

5  out of  5
rating by tondaly butcher
"Matt, I would like to thank you and the staff for working with me and making it right. I like to thank Thind Parwinder. She was/is very professional in explaining my situation and reaching out to the right people in such a short time being the weekend was coming up, she reached back out promptly with the news I wanted to hear😊 Thank you all ....& HAPPY NEW YEAR 2025"
We responded:
"Thank you, Tondaly, for your kind words! I'm truly happy that our team, especially Parwinder, could assist you effectively. Her professionalism and quick response are indeed commendable. We appreciate your trust and wish you a fantastic New Year in 2025! If you need anything else, feel free to reach out."
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kaitlyn bub

January 2, 2025

5  out of  5
rating by kaitlyn bub
"My last insurance company shut down and switching to State Farm was the easiest process ever. They also offered me way better rates. Drew, Sarah and Brooke have been fantastic and are very informative. Their response times are top tier. They are very quick to solve any issue that comes about. So far I’m thrilled to be a customer of State Farm’s."
We responded:
"Kaitlyn, thank you for your feedback! I'm thrilled to hear that transitioning to State Farm was easy and that you're satisfied with the rates. Drew, Sarah, and Brooke are an absolute asset to the team, and I'm glad to know they've been so helpful and responsive. If you need anything else, please feel free to reach out!"
Profile photo of Curtis Owens

Curtis Owens

December 24, 2024

5  out of  5
rating by Curtis Owens
"Sarah was super nice and friendly and very helpful!"
We responded:
"I'm happy to hear about your positive experience with Sarah, Curtis! Her friendliness and helpfulness are truly valued, and we're grateful to have her on our team. If you need any assistance in the future, feel free to reach out. Thank you for your feedback!"
Profile photo of Kaleigh Crowe

Kaleigh Crowe

December 24, 2024

5  out of  5
rating by Kaleigh Crowe
"Had a wonderful experience with Sarah! She was super helpful and had such a great attitude!"
We responded:
"I'm glad to hear about your wonderful experience with Sarah, Kaleigh! Her helpfulness and positive attitude are truly valued. If you have any more questions or need assistance in the future, feel free to reach out to our office."
Profile photo of Hamilton Family

Hamilton Family

December 23, 2024

5  out of  5
rating by Hamilton Family
"Parwinder was very helpful in getting me set up with replacemant car insurance. Thanks for all your help"
We responded:
"I'm happy to hear that Parwinder was able to assist you with setting up your insurance. We're grateful for your feedback and appreciate your trust in us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Mani Gill

Mani Gill

December 23, 2024

5  out of  5
rating by Mani Gill
"Very Good Insurance Company . Am Very Happy from Parwinder Gill . She Guide To me very Easily and Quick . Her service is A+++ very Fast response and always helpful . I am 100% satisfied . Also, the rate was pretty good”"
We responded:
"Thank you, Mani, for sharing your experience! I'm glad to hear that Parwinder provided you with such efficient and helpful service. It's wonderful to know you're satisfied with both the service and the rates. If you have any questions or need further assistance, feel free to reach out anytime."
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Parker McClintic

December 20, 2024

5  out of  5
rating by Parker McClintic
"Sarah was very helpful with all the questions I had for her. She was very easy to work with!"
We responded:
"Thank you, Parker, for sharing your experience! I'm glad to hear that Sarah was able to assist you with your questions and made the process smooth. If you have any more inquiries or need further assistance, feel free to reach out to our office. We're here to help!"
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MIKE clark

December 13, 2024

5  out of  5
rating by MIKE clark
"Great people !!!!"
We responded:
"Thank you, Mike! We're so happy you had a great experience with our team. If you ever need anything else, we're here to help!"
Profile photo of Brittany Bertram

Brittany Bertram

December 12, 2024

5  out of  5
rating by Brittany Bertram
"Sarah and Paige are very helpful and friendly."
We responded:
"Thank you, Brittany! I'm happy to hear that Sarah and Paige were able to assist you so well. We're grateful to have them on our team. If you need anything else, feel free to reach out!"
Profile photo of alijah croucher

alijah croucher

December 12, 2024

5  out of  5
rating by alijah croucher
"Sarah was great!"
We responded:
"Thank you, Alijah! I'm glad you had a great experience with Sarah. We're grateful to have her as part of our team. If you need any assistance in the future, feel free to reach out!"
Profile photo of Rebecca Lindsey

Rebecca Lindsey

December 10, 2024

5  out of  5
rating by Rebecca Lindsey
"So easy and helpful Sarah is wonderful!"
We responded:
"Rebecca, thank you for your wonderful review! I'm glad to hear that Sarah made your experience easy and helpful. We appreciate your kind words and are always here to assist you with any future needs."
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Dorothy Samson

December 5, 2024

5  out of  5
rating by Dorothy Samson
"Went above and beyond"
Profile photo of Katherine Hennessey

Katherine Hennessey

December 1, 2024

5  out of  5
rating by Katherine Hennessey
"I recently had to change my car insurance from California to Indiana, Drew Johnson was extremely helpful, caring, and personable during our multiple phone calls. He helped me sign up for a student discount and the drive safe and save program. I will continue to go to this State Farm for my insurance and will always ask for Drew Johnson! Thank you so much Drew for this pleasant experience."
We responded:
"Katherine, thank you for sharing your experience! I'm glad Drew was able to assist you with your insurance transition and help you take advantage of the student discount and Drive Safe & Save program. It's wonderful to know that you found the process pleasant and that Drew's support made a difference. We appreciate your trust in our office and look forward to continuing to serve your insurance needs. If you ever have any questions or need further assistance, don't hesitate to reach out!"
Profile photo of Taylen Lane

Taylen Lane

November 30, 2024

5  out of  5
rating by Taylen Lane
"Drew was great and super helpful!!"
We responded:
"Thanks for the fantastic review, Taylen! I'm glad Drew could assist you so well. We're grateful to have him on our team. If you need anything else, feel free to reach out!"
Profile photo of Rick Carter

Rick Carter

November 23, 2024

5  out of  5
rating by Rick Carter
"I have to boast for a minute... I WAS with the "P place and Flow" but the State Farm agency was able to give me much BETTER coverage for almost $60 cheaper than what I was paying. Noah helped me get the policy started. He was amazing and made EVERYTHING soooooo easy. Sarah was VERY helpful with the many questions I had, and helping me get things setup for billing and the best discounts available. Matt you have an AMAZING team and they should be commended!!!! I cant give the agency 5 stars.... I will give the entire agency 6 Stars. HIGHLY recommend !!!!!!!!!!!!!"
We responded:
"Rick, thank you so much for your fantastic review! I'm glad to hear that Noah and Sarah were able to assist you so effectively. It's wonderful to know that you found better coverage at a lower cost and that the process was smooth and easy. Your kind words about our team mean a lot, and I'll be sure to pass along your commendations. If you ever have any more questions or need further assistance, our office is always here to help!"
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Josh

November 22, 2024

1  out of  5
rating by Josh
"I would absolutely NOT recommend this agent and his team. They have no problem taking my payment immediately but will take a month to refund my money. After numerous unanswered calls and emails I finally speak to someone who doesn't seem like she cares. I would save your money and choose a different agent with better customer service skills. What an embarrassment to insurance agents."
We responded:
"Josh, We’re sorry to hear about your experience and understand your frustration. While our local office doesn’t process refunds—this is handled through State Farm’s corporate billing—we know delays can be frustrating. Your feedback about our service is important, and we’ll address it internally to ensure we provide better support moving forward. Please feel free to reach out to us directly so we can assist you further. Thank you."
Profile photo of Karen Spears

Karen Spears

November 22, 2024

5  out of  5
rating by Karen Spears
"I had questions about drive safe and save and talked to sarah. She helped to explain it to me. Thanks for helping me save money!"
We responded:
"Karen, thank you for your wonderful review! I'm glad Sarah could assist you help you save money. We appreciate your feedback and are here for any further questions or needs."
Profile photo of Mark Stratton

Mark Stratton

November 21, 2024

5  out of  5
rating by Mark Stratton
"This agency is so friendly, professional, and efficient that it is a pleasure to have all my insurance with them!!!"
We responded:
"Mark, thank you so much for your wonderful review! I'm glad to know that you find our agency friendly, professional, and efficient. It's a pleasure to have you as a valued customer. If you ever need anything or have any questions, we're always here to help. - Matt Kwiatkowski - State Farm Insurance Agent, Franklin, IN"
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jill ganther

November 15, 2024

5  out of  5
rating by jill ganther
"Love these folks their customer service is amazing. They will do whatever it takes to help you. Their rates are great as well Both auto and homeowners"
We responded:
"Jill, thank you so much for your wonderful review! I'm glad to hear that our customer service has made a positive impact on your experience. It's great to know you're satisfied with both our auto and homeowners insurance rates. We're here to help with any of your insurance needs. - Matt Kwiatkowski - State Farm Insurance Agent, Franklin, IN"
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Shirley Taylor

November 14, 2024

4  out of  5
rating by Shirley Taylor
"Sarah was wonderful!!! Got my policy info today"
We responded:
"Thanks, Shirley! I'm glad to hear that Sarah was able to assist you so well. We appreciate your feedback and are happy you received your policy information promptly. - Matt Kwiatkowski - State Farm Insurance Agent, Franklin, IN"
Profile photo of Matt Hunt

Matt Hunt

November 13, 2024

5  out of  5
rating by Matt Hunt
"I was very impressed with how fast and easy it was for me to get my renters insurance! Drew Johnson did a great job helping me understand what my options were and was very translucent with pricing! Would recommend!"
We responded:
"Matt, thank you for sharing your experience! I'm glad to know that Drew made the process of getting your renters insurance fast and easy. We appreciate your recommendation and are here for any future needs you may have. - Matt Kwiatkowski - State Farm Insurance Agent, Franklin, IN"