Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Erika Rogers

Erika Rogers

July 10, 2025

5  out of  5
rating by Erika Rogers
"Highly recommend these folks!! They are incredibly responsive and provide such great customer service. Every representative I've spoken to is so helpful and kind - especially Tammy! I can't thank them enough for taking care of me for both my auto and home insurance (with rates much lower than any insurance companies I've ever had in the past)!"
Profile photo of Trinity Wilson

Trinity Wilson

July 10, 2025

5  out of  5
rating by Trinity Wilson
"Brittany was the one i talked too, hopefully i’m spelling that right! She was the sweetest person i’ve ever talked to over the phone, she explained everything clearly and was just amazing, thank you!"
Profile photo of Jenny Dejarnette

Jenny Dejarnette

July 8, 2025

5  out of  5
rating by Jenny Dejarnette
"Wonderful customer service Drew was amazing and went above and beyond for us! Sarah was also extremely helpful and answered all questions! Couldn’t ask for better service!! Made everything super easy!!"
We responded:
"Thank you, Jenny! I'm happy to hear that Drew and Sarah provided such exceptional service and made everything easy for you. Your satisfaction is important to us, and we're grateful for your feedback. If you need anything else, feel free to reach out!"
Profile photo of Ashley Shepherd

Ashley Shepherd

July 3, 2025

5  out of  5
rating by Ashley Shepherd
"Brooke and Sarah did an awesome job helping me with my insurance. I would recommend them to anyone! :)"
We responded:
"Thank you for your review, Ashley! I'm happy to hear that Brooke and Sarah were able to assist you so well with your insurance needs. Your recommendation means a lot to us. Let us know if there's anything else we can do for you!"
Profile photo of D2Wavvvy

D2Wavvvy

July 3, 2025

5  out of  5
rating by D2Wavvvy
"Sarah and Brittany were absolutely amazing! Extremely helpful and kind , and walked through all the steps with me. These two definitely deserve a raise with all the hard work they put in ! Both of these ladies made the process super simple and easy for me transitioning from a different car insurance company. Thank you both !"
We responded:
"Thank you for your wonderful feedback! I'm happy to hear that Sarah and Brittany made your transition smooth and easy. They truly are dedicated to providing excellent service. If you need anything else, feel free to reach out!"
Profile photo of Tony

Tony

June 27, 2025

5  out of  5
rating by Tony
"Just switch our homeowners and personals over, Brittany Seals made the switch incredibly easy and was able to explain everything, even got us better coverage for lower rates! 100% recommend Brittany with State Farm!"
We responded:
"Thank you for your review, Tony! I'm happy to hear that Brittany made the transition smooth and provided you with better coverage at lower rates. Your recommendation means a lot to us. If you have any more questions or need assistance, feel free to reach out anytime!"
Profile photo of james mueller

james mueller

June 27, 2025

5  out of  5
rating by james mueller
"Brittany offered outstanding customer service. She was professional and courteous. I would definitely recommend"
We responded:
"Thank you, James! I'm happy to hear that Brittany provided you with outstanding service. We appreciate your recommendation and are here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"
Profile photo of Alivia P

Alivia P

June 26, 2025

5  out of  5
rating by Alivia P
"We dealt with Brittany Seales. She was great and very informative. I highly recommend her for your policies. Has your best interest in mind."
We responded:
"Thank you, Alivia! I'm happy to hear that Brittany provided you with such informative service and had your best interests at heart. Your recommendation means a lot to us. If you ever need assistance or have questions, feel free to reach out!"
Profile photo of Sarah Fulford

Sarah Fulford

June 26, 2025

5  out of  5
rating by Sarah Fulford
"Working with Brittany is super easy. She keeps everything simple and professional. Definitely recommend to all my family and friends!"
We responded:
"Thank you, Sarah! I'm happy to hear that Brittany made your experience straightforward and professional. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
Profile photo of Ashlynn Bain

Ashlynn Bain

June 26, 2025

5  out of  5
rating by Ashlynn Bain
"Brittany was super helpful and informative, was very friendly while dealing with all my questions even when she didn’t know the answer right off the bat she was quick to find the answer and getting back to me. Would definitely recommend getting ahold of her for all your State Farm inquiries"
We responded:
"Thank you for your review, Ashlynn! I'm happy to hear that Brittany was able to assist you so effectively and provide the information you needed. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Parker Jones

Parker Jones

June 10, 2025

5  out of  5
rating by Parker Jones
"I spoke with Drew Johnson and he was super helpful in answering all my questions about my insurance policy! He was also very personable while maintaining professionalism. Painless experience with insurance from State Farm."
We responded:
"Thank you for your review, Parker! I'm happy to hear that Drew was able to assist you effectively and make the process smooth. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
Profile photo of Mark Shepler

Mark Shepler

June 3, 2025

5  out of  5
rating by Mark Shepler
"Bryan Wells was great to work with. He made the quote process easy to understand and walked me through each coverage I was getting and why it was better than what I had previous. He made the switching of all my insurances easy. Thanks again Bryan"
We responded:
"Thank you for your review, Mark! I'm happy to hear that Bryan made the quote process clear and helped you transition your insurances smoothly. We appreciate your trust in us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Matt Hunt

Matt Hunt

May 21, 2025

5  out of  5
rating by Matt Hunt
"Drew Johnson does a great job keeping me informed on my account and makes sure I’m always up to date on everything!"
We responded:
"Matt, thank you for sharing your experience! I'm glad to know that Drew made the process of getting your renters insurance fast and easy. We appreciate your recommendation and are here for any future needs you may have. - Matt Kwiatkowski - State Farm Insurance Agent, Franklin, IN"
Profile photo of George Gosney

George Gosney

May 20, 2025

5  out of  5
rating by George Gosney
"Drew Johnson helped me adjust my plan to better fit my life situation while still offering me an affordable price. Very helpful service overall and am grateful to have him as my State Farm agent."
We responded:
"Thank you for your feedback, George! We're glad our team could assist in reviewing your coverage to align with your current needs. Finding the right balance of protection and value is important, and we appreciate you trusting us with this process. We're here to continue serving you with the same attentive care."
Profile photo of Nash Johnson

Nash Johnson

May 20, 2025

5  out of  5
rating by Nash Johnson
"I do not normally leave reviews, but Drew’s outstanding customer service and attention to detail warranted this result. I appreciated the customized plan he proposed that was competitive with other insurance providers. It was refreshing to finally hear a friendly voice on the other end of the phone while shopping around."
We responded:
"Thank you, Nash, for taking the time to share your experience! I'm glad to hear that Drew's exceptional service and personalized plan made a difference for you. It's wonderful to know that you found our approach refreshing and competitive. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Kimberly Wahlstrom

Kimberly Wahlstrom

May 12, 2025

5  out of  5
rating by Kimberly Wahlstrom
"Thank you State Farm! We couldn't have asked for a better experience thanks to Tammy - she went above and beyond, and even staying after closing time to take care of us!"
We responded:
"Thank you, Kimberly! I'm so happy to hear about your positive experience with Tammy. Her dedication and willingness to go the extra mile truly make a difference. If you need any further assistance, please feel free to reach out to our office."
Profile photo of Sis Snyder

Sis Snyder

May 8, 2025

5  out of  5
rating by Sis Snyder
"Jessica provided Fast and very courteous, friendly service."
We responded:
"Thank you for sharing your experience! I'm glad to hear that Jessica delivered fast and friendly service. We're here to help with any of your insurance needs, so feel free to reach out anytime!"
Profile photo of Samantha Stout

Samantha Stout

May 5, 2025

5  out of  5
rating by Samantha Stout
"Very kind Very helpful, enjoyed speaking with him ."
We responded:
"Hey, Samantha! Thanks so much for letting us know you had a good experience and enjoyed the conversation. It means a lot that you took the time to share this."
Profile photo of quinten holtzinger

quinten holtzinger

May 1, 2025

5  out of  5
rating by quinten holtzinger
"I’ve had an amazing experience working with Sarah at State Farm! If you’re looking for someone who is trustworthy, responsive, and truly goes the extra mile, I highly recommend reaching out to Sarah."
We responded:
"Thank you, Quinten, for sharing your wonderful experience! I'm happy to hear that Sarah has been so responsive and dedicated to going the extra mile for you. Your recommendation means a lot to us!"
Profile photo of Sejna alibegovic

Sejna alibegovic

May 1, 2025

5  out of  5
rating by Sejna alibegovic
"Such a positive experience! Alivia was able to answer all my questions and was so very helpful and kind."
We responded:
"Thank you, Sejna, for sharing your positive experience! I'm happy to hear that Alivia was able to assist you with your questions and provide helpful and kind service. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Jennifer Evans

Jennifer Evans

April 30, 2025

5  out of  5
rating by Jennifer Evans
"Alivia is super helpful and very kind!"
We responded:
"Thank you, Jennifer! I'm happy to hear that Alivia was able to assist you with kindness and helpfulness. We're grateful to have her on our team. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Makalyn Carlton

Makalyn Carlton

April 30, 2025

5  out of  5
rating by Makalyn Carlton
"Alivia has been great to work with, very friendly and helpful!"
We responded:
"Thank you, Makalyn, for sharing your positive experience! I'm happy to hear that Alivia has been friendly and helpful during your interactions. We're here to assist you with any future needs or questions you may have."
Profile photo of kristin lewis

kristin lewis

April 30, 2025

5  out of  5
rating by kristin lewis
"Alivia was so helpful, you could tell she knew her stuff! 10/10 recommend!"
We responded:
"Thank you, Kristin! I'm glad to hear that Alivia was able to assist you so effectively. Her expertise truly makes a difference. If you need any further assistance or have questions, feel free to reach out to our office. We're here to help!"
Profile photo of Haley Lehman

Haley Lehman

April 30, 2025

5  out of  5
rating by Haley Lehman
"Alivia Brewer is exceptional! She is extremely helpful and knowledgeable."
We responded:
"Thank you, Haley, for your wonderful feedback! I'm happy to hear that Alivia's expertise and helpfulness made a positive impact. We're here for any of your insurance needs, so feel free to reach out anytime!"
Profile photo of Merry Hodges

Merry Hodges

April 30, 2025

5  out of  5
rating by Merry Hodges
"Alivia Brewer so personable and just a joy to talk to. I look forward to working with her in the future for all my insurance needs."
We responded:
"Thank you, Merry, for sharing your positive experience! I'm glad to hear that Alivia made such a great impression. Our team is here to assist you with all your insurance needs, and we're happy to have you with us. If you have any questions or need assistance, feel free to reach out anytime!"