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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Carly Baker

Carly Baker

July 31, 2026

5  out of  5
rating by Carly Baker
"Max took great care of me and I would highly recommend!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Jake Mosemann

July 31, 2026

5  out of  5
rating by Jake Mosemann
"Brady Connell was very friendly and made our interaction super efficient"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Nathan Cesarski

July 31, 2026

5  out of  5
rating by Nathan Cesarski
"Very pleased with the service I received. Max Baker was the gentleman who helped me and had no issues or inconveniences. He was helpful, professional, and made the experience easy and enjoyable."
We responded:
"Thank you so much for your kind review, Nathan!  If you need insurance assistance, we are just an email or call away! - Matt Kwiatkowski, your State Farm Agent   "
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Donna Randolph

July 30, 2026

5  out of  5
rating by Donna Randolph
"Wonderful experience today with max. I’m saving over 70 month, I highly recommend this company"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Matt Kay

July 29, 2026

5  out of  5
rating by Matt Kay
"Brian wells is awesome and super helpful with coverage!"
We responded:
"Matt, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Makena Hogue

July 29, 2026

5  out of  5
rating by Makena Hogue
"Brady Connell was very helpful and answered all of my questions. I highly recommend doing business with him!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Franklin. "
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Alicia Bowman

July 29, 2026

5  out of  5
rating by Alicia Bowman
"Just want to share our experience with one of the lady’s Lena Moscrip we’ve been with State Farm from the time she was with a different agent upon his retirement she came to work for Matt Kwiatkowski. Any questions she can tells us the answer or is Wellington to find out in a timely manner. Thank you Lena Moscrip"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Matt Kwiatkowski’s team. "
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Dave Brichler

July 27, 2026

5  out of  5
rating by Dave Brichler
"Brady Connell was great. He was easy to work with, personable, and made the process smooth and timely."
We responded:
"Dave, thank you for the amazing review! Our Franklin insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Matt Kwiatkowski, your State Farm Agent "
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Riley Monroe

July 23, 2026

5  out of  5
rating by Riley Monroe
"Max was incredible. Seriously this guy needs a raise!"
We responded:
"Thank you so much for the 5-star rating, Riley! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Matt Kwiatkowski "
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Jennifer Peterman

July 23, 2026

5  out of  5
rating by Jennifer Peterman
"Sarah S is always very helpful, makes calling insurance a nice experience.
Keep up the great customer service!"
We responded:
"Jennifer, thank you so much for your 5-star rating! I'm happy you had a positive experience with our team. If you ever need further assistance, don't hesitate to reach out.

- Matt Kwiatkowski - State Farm Insurance Agent, Franklin, IN"
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makayla brownfield

July 19, 2026

5  out of  5
rating by makayla brownfield
"Brady was great!! Explained everything so well. Highly recommend!"
We responded:
"makayla, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Franklin insurance team is always here and happy to help. "
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Roxanne Parks

July 2, 2026

5  out of  5
rating by Roxanne Parks
"Sarah S. was very helpful and very friendly! Need more like her! Thanks again Sarah S.!!"
We responded:
"Thank you for taking the time to leave such a great review, Roxanne. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Jacob Dammeier

June 30, 2026

5  out of  5
rating by Jacob Dammeier
"Max Baker is the best!"
We responded:
"Thank you so much for the 5-stars, Jacob! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Sam Ergastolo

June 30, 2026

5  out of  5
rating by Sam Ergastolo
"Highly recommend! Max Baker is the best, super communicative and great service overall."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Matt Kwiatkowski’s Team. "
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Ben Cooney

June 30, 2026

5  out of  5
rating by Ben Cooney
"Max Baker was just the best. Made every easy and was very polite. I see a very bright future for this young man."
We responded:
"Ben, thank you for your wonderful review of State Farm Agent Matt Kwiatkowski’s Team!"
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Chad Smith

June 29, 2026

5  out of  5
rating by Chad Smith
"Really excellent, thank you soo much!! Stay blessed!!"
We responded:
"Chad, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Matt Kwiatkowski’s Team is just a call or email away!"
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Mallori Hogan

June 11, 2026

5  out of  5
rating by Mallori Hogan
"Brennan with state farm is very helpful and patient with families. I had an excellent experience working with my State Farm agent. They were knowledgeable, professional, and took the time to explain all of my coverage options in a way that was easy to understand. They responded quickly to my questions and helped me find the best policy for my needs and budget. I appreciate their outstanding customer service and dedication to making sure I was properly protected. I highly recommend this agent to anyone looking for reliable insurance guidance."
We responded:
"Thank you so much for the 5-star rating, Mallori! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Reese Rogers

June 8, 2026

5  out of  5
rating by Reese Rogers
"Sarah is the insurance g o a t"
We responded:
"Thanks so much for the fantastic rating, Reese! We are so glad you had a positive experience with us here on State Farm Agent Matt Kwiatkowski’s Team. If there is anything we can do for you in the future, just give us a shout! "
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karla jones

May 28, 2026

5  out of  5
rating by karla jones
"Bryan Wells has been the most helpful agent I have ever dealt with. He goes above and beyond to help make things easy. Thank you Bryan"
We responded:
"karla, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Matt Kwiatkowski’s Team!"
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Jan Mil

May 5, 2026

5  out of  5
rating by Jan Mil
"Sara is the best! Saved a large amount of money for my car insurance. Keeps me informed of the new policies and changes. I'm happy with the services."
We responded:
"Jan, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Matt Kwiatkowski’s Team here in our Franklin office. "
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Anedra Owens

May 2, 2026

5  out of  5
rating by Anedra Owens
"Max Baker was very professional and knowledgeable!"
We responded:
"Thank you for the fantastic review, Anedra! We are always here to help with your insurance needs here in Franklin . "
Profile photo of Elijah Owens

Elijah Owens

May 1, 2026

5  out of  5
rating by Elijah Owens
"Max Baker was great to work with. He was professional, knowledgeable, and made the entire experience smooth and straightforward. He took the time to explain everything clearly and made sure all my questions were answered. I really appreciated his attention to detail and friendly attitude. I would absolutely recommend Max to anyone looking for excellent service."
We responded:
"Thank you for your kind review of State Farm Agent Matt Kwiatkowski’s Team. We appreciate it!"
Profile photo of Ross Egger

Ross Egger

May 1, 2026

5  out of  5
rating by Ross Egger
"Your agent Max Baker helped me out and was such a caring and easy to talk to person. He made the hard parts of insurance easy to even old folks like me. Definitely recommend you use Max anytime you need insurance help."
We responded:
"Thank you so much for the 5-star rating, Ross! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Profile photo of Dave Baker

Dave Baker

May 1, 2026

5  out of  5
rating by Dave Baker
"Max Baker did excellent in handling our homeowners insurance. Highly recommend"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Franklin to know that you had such a wonderful experience with us here on State Farm Agent Matt Kwiatkowski’s Team."
Profile photo of Audra Segal

Audra Segal

April 30, 2026

5  out of  5
rating by Audra Segal
"Drew Johnson was so helpful, very attentive to everything I said, understood all of my requests & went above & beyond my requests. Made some suggestions that were better & more helpful to us. Would highly recommend him to my friends & family."
We responded:
"Thank you so much for the 5-stars, Audra! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Matt Kwiatkowski’s Team anytime."