State Farm® Insurance Agent Matt Kwiatkowski
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Anedra Owens
May 2, 2026
5
out of
5
rating by Anedra Owens
"Max Baker was very professional and knowledgeable!"
Elijah Owens
May 1, 2026
5
out of
5
rating by Elijah Owens
"Max Baker was great to work with. He was professional, knowledgeable, and made the entire experience smooth and straightforward. He took the time to explain everything clearly and made sure all my questions were answered. I really appreciated his attention to detail and friendly attitude. I would absolutely recommend Max to anyone looking for excellent service."
Ross Egger
May 1, 2026
5
out of
5
rating by Ross Egger
"Your agent Max Baker helped me out and was such a caring and easy to talk to person. He made the hard parts of insurance easy to even old folks like me. Definitely recommend you use Max anytime you need insurance help."
Derek Kissler
May 1, 2026
5
out of
5
rating by Derek Kissler
"Max was quite literally the BEST. I would recommend him to anyone looking for new insurance"
Dave Baker
May 1, 2026
5
out of
5
rating by Dave Baker
"Max Baker did excellent in handling our homeowners insurance. Highly recommend"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Franklin to know that you had such a wonderful experience with us here on State Farm Agent Matt Kwiatkowski’s Team."
Audra Segal
April 30, 2026
5
out of
5
rating by Audra Segal
"Drew Johnson was so helpful, very attentive to everything I said, understood all of my requests & went above & beyond my requests. Made some suggestions that were better & more helpful to us. Would highly recommend him to my friends & family."
We responded:
"Thank you so much for the 5-stars, Audra! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Matt Kwiatkowski’s Team anytime."
joseph guthrie
April 29, 2026
5
out of
5
rating by joseph guthrie
"Needed to update my policy to add a vehicle, Adrianna far exceeded any expectations i had . She communicated and stayed in touch to make sure everything was to my satisfaction. I can't say enough about her professionalism and her commitment to help out the customer."
We responded:
"Joseph, thank you for taking the time to leave us a review! I am happy to hear Lena was able to assist you with updating your policy. Thank you for choosing us as your insurance provider!"
Steve Carroll
April 16, 2026
5
out of
5
rating by Steve Carroll
"Great help, quick service"
We responded:
"Thanks so much for the amazing review, Steve! We really appreciate your support here in Franklin . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Bret Bass
April 14, 2026
1
out of
5
rating by Bret Bass
"It has been 3 months and I STILL have not received a full refund after canceling my policy!"
Bryce Harmon
April 1, 2026
5
out of
5
rating by Bryce Harmon
"Brady was great, very helpful?"
We responded:
"Thank you for the amazing review, Bryce! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Mya Foster
March 31, 2026
5
out of
5
rating by Mya Foster
"Bryan was so helpful! He made it so easy to understand what services I was looking for while also being super kind!"
We responded:
"Thank you for your feedback, Mya! I'm happy to hear that Bryan was able to assist you with such kindness and clarity. We always aim to make your experience as smooth as possible. If you have any more questions or need further assistance, feel free to reach out!"
Ian Flowers
March 31, 2026
5
out of
5
rating by Ian Flowers
"Bryan Wells was such a great help! He’s always available to give me a call and cares about what he does. I would highly recommend him to anyone. Great guy, cant say enough good things about him and his work."
We responded:
"Thank you, Ian, for your wonderful feedback! I'm happy to hear that Bryan has been so helpful and attentive to your needs. Your recommendation means a lot to us. If there's anything else we can assist you with, feel free to reach out!"
Romona Grider
March 25, 2026
5
out of
5
rating by Romona Grider
"I want to thank Tammy Jones for all her help with all my questions . She was very deliteful to work with and very caring."
We responded:
"Hey, Romona! Thank you for taking the time to recognize Tammy for helping with all your questions. She’ll be so happy to hear you found her delightful to work with and caring throughout your experience."
Jackson Hughes
March 20, 2026
5
out of
5
rating by Jackson Hughes
"Adrianna was super helpful!"
We responded:
"Thank you, Jackson! I'm happy to hear that Adrianna was able to assist you so well. Our team is dedicated to providing excellent service. Let us know if there's anything else we can do for you!"
BRET BASS
March 12, 2026
1
out of
5
rating by BRET BASS
"Switched to Allstate for less than a third the cost of what I was paying here (saving me over $100 a month on my mortgage). They have delayed every step as long as possible on getting my money back. It has been 7 weeks since I switched and I still haven't gotten a refund check with the proper name on it. (Yes my policy was 100% through this office. The policy was incorrectly put under my daughters name who is a minor by State Farm. Hence why I am still waiting on a check with the proper name on it so that it can be cashed!)"
We responded:
"Hi Bret, thank you for your feedback. Unfortunately, this policy was not serviced through our office, so we don’t have access to the account or refund details. We recommend reaching out to the agency that handled your policy so they can assist you further."
Blayne Joseph
March 5, 2026
5
out of
5
rating by Blayne Joseph
"Sarah did an amazing job finding me a better plan!"
We responded:
"Blayne Joseph, thank you for your feedback! I'm happy to hear that Sarah was able to assist you in finding a better plan. We appreciate your trust in us and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Matt Pence
February 26, 2026
5
out of
5
rating by Matt Pence
"Max Baker was incredibly helpful and easy to work with. He took the time to explain all my coverage options and made sure I felt confident in my decisions. Super responsive and genuinely cares about his clients. Highly recommend reaching out to Max if you need insurance help!!"
We responded:
"Thank you, Matt, for your fantastic feedback! I'm happy to hear that Max was able to assist you effectively and make your experience a positive one. We truly appreciate your recommendation and are here for any insurance needs you might have in the future. Let us know if there's anything else we can do for you!"
Brian
February 20, 2026
4
out of
5
rating by Brian
"Perhaps if I was more tech savvy things would be easier for me to realize the simplicity implied"
We responded:
"Thank you for your feedback, Brian! I'm glad to hear you found some aspects of our service straightforward. If there's anything specific you'd like help with or if you have any questions, feel free to reach out. We're here to assist you!"
Tim Dearlove
January 30, 2026
5
out of
5
rating by Tim Dearlove
"Lena Moscrip has been awesome in every aspect of my insurance needs from home and auto to jewelry. She is always avaliable whenever I have a question or need anything!"
We responded:
"Thank you, Tim! I'm happy to hear that Lena has been so helpful with your insurance needs. Our team is dedicated to providing excellent service, and it's great to know Lena is making a positive impact. If you have any more questions or need assistance, feel free to reach out anytime!"
madeline moscrip
January 29, 2026
5
out of
5
rating by madeline moscrip
"I really enjoy working with Lena at your State Farm office. She helped make things easy to understand and was always there to help!"
We responded:
"Madeline, thank you for your kind words! I'm happy to hear that Lena was able to make things clear and provide the support you needed. We appreciate your feedback and are here for any future assistance you might need. Let us know if there's anything else we can do for you!"
Lisa Cox
January 23, 2026
5
out of
5
rating by Lisa Cox
"Lena is totally awesome she helps me out alot with my insurance needs always friendly and willing to help with what she can Lena is one reason I'll stay at state farm so far I've never had a problem with state farm they are there to help with almost any insurance needs you may have it's 10 stars 🌟 from me keep up the awesome work you all do thanks so much for everything you all do you rock"
We responded:
"Thank you for your amazing feedback, Lisa! I'm delighted to hear that Lena has been such a great help with your insurance needs. Your satisfaction is our priority, and we're grateful for your continued trust in us. We’re here to help with anything else you might need!"
Michelle Rojas
January 15, 2026
5
out of
5
rating by Michelle Rojas
"I have been a client at this location since 2016, and Tammy has consistently been the best agent I’ve ever worked with. She takes the time to explain everything clearly, always making sure I’m confident and comfortable with every decision. Her turnaround time is incredibly quick, and she goes above and beyond to make my insurance experience smooth, simple, and stress‑free. Tammy is knowledgeable, reliable, and genuinely cares about her clients - qualities that make her truly exceptional. I’m grateful to have her as my agent and highly value the outstanding service she provides."
We responded:
"Thank you, Michelle, for your wonderful feedback! I'm delighted to hear about your positive experience with Tammy. Her dedication to providing clear explanations and exceptional service is something we truly value. We're grateful to have you with us since 2016 and appreciate your trust in our office. If you ever need anything, feel free to reach out!"
Jacki Shott
January 15, 2026
5
out of
5
rating by Jacki Shott
"Sarah did a great job in explaining everything to me about my insurance needs."
We responded:
"Thank you, Jacki! I'm happy to hear that Sarah was able to assist you with your insurance needs. Our team is dedicated to providing clear and helpful guidance. If you have any more questions or need further assistance, feel free to reach out anytime!"
Mark Owens
January 14, 2026
5
out of
5
rating by Mark Owens
"Drew was very friendly and made this change very easy. His knowledge made the move back to State Farm very easy. Thanks Drew!"
We responded:
"Mark, thank you for the fantastic rating! I'm happy to know you had a positive experience with our office. If you ever have questions or need assistance, feel free to reach out anytime. Thanks for choosing us!"
Kelly Hunter
January 13, 2026
5
out of
5
rating by Kelly Hunter
"Sam Knight was beyond helpful and gave me great information and made the process smooth. A wonderful agent."
We responded:
"Thank you for your review, Kelly! I'm happy to hear that Sam provided you with excellent service and made everything go smoothly. Our team is dedicated to offering the best experience possible. If you have any more questions or need further assistance, feel free to reach out!"