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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kevin

September 10, 2026

5  out of  5
rating by Kevin
"Got all my questions answered. I received great insurance rate and great customer service. Thanks Sarah 😊"
We responded:
"Kevin, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Gregory Burke

September 9, 2026

5  out of  5
rating by Gregory Burke
"Outstanding!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Matt Kwiatkowski’s team. "
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Henley Simmons

September 8, 2026

5  out of  5
rating by Henley Simmons
"Great Communication"
We responded:
"Henley, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Robert Younghouse

September 8, 2026

5  out of  5
rating by Robert Younghouse
"Insurance is very confusing but having someone that you can trust is a huge reassurance. Adrianna has been a great help."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Amanda Lang

September 3, 2026

5  out of  5
rating by Amanda Lang
"Thanks to Par, for helping me with my payment issues. I had some complications this last month and she was very kind and helpful. Ty,
Amanda Lang"
We responded:
"Amanda, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Franklin insurance team is always here and happy to help. "
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Frank R

September 1, 2026

5  out of  5
rating by Frank R
"This review is for Bryan Wells, State Farm Agent. I really appreciate the efforts Bryan went though today setting up my account with State Farm of Franklin, IN. It was refreshing to hear someone, that had so much knowledge of the industry. I was very satisfied with my results. Keep up the great work with State Farm."
We responded:
"Frank, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Franklin insurance team! - Your State Farm Agent, Matt Kwiatkowski "
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Mya Foster

September 1, 2026

5  out of  5
rating by Mya Foster
"I found Bryan Wells to be extremely helpful. I was looking to switch my car insurance and he was so helpful and I could tell he really cared about helping me! I would recommend Bryan to anyone he is wonderful!!"
We responded:
"Thank you for your feedback, Mya! I'm happy to hear that Bryan was able to assist you with such kindness and clarity. We always aim to make your experience as smooth as possible. If you have any more questions or need further assistance, feel free to reach out!"
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Sara Thatcher

September 1, 2026

5  out of  5
rating by Sara Thatcher
"Great Service! Brady Connell is the best!"
We responded:
"Sara, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Matt Kwiatkowski and Team "
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Tyler Jaztar

September 1, 2026

5  out of  5
rating by Tyler Jaztar
"Brady Connell was great and helped me understand everything. Super easy process!!"
We responded:
"Thank you so much for the 5 stars, Tyler! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Eric McClelland

September 1, 2026

5  out of  5
rating by Eric McClelland
"⭐⭐⭐⭐⭐

I had an excellent experience working with Brady Connell at Matt Kwiatkowski’s State Farm office. From the beginning, Brady was extremely friendly, professional, and easy to work with. He took the time to walk me through everything, answer all of my questions, and make sure I understood the different options available to me instead of making the process feel rushed or complicated."
We responded:
"Thank you so much for your wonderful feedback of us here at Matt Kwiatkowski’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Matt Kwiatkowski’s Insurance Team "
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Addy Stahley

September 1, 2026

5  out of  5
rating by Addy Stahley
"Brady Connell was a great help! He was super helpful and made the process so easy. He was very knowledgeable and quick to answer any questions I had. Highly recommend!"
We responded:
"Addy, thank you for the amazing review! Our Franklin insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Matt Kwiatkowski, your State Farm Agent "
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Ben Cooper

August 31, 2026

5  out of  5
rating by Ben Cooper
"Jess is exceptional. Always friendly, very knowledgeable and makes my experience such a breeze everytime."
We responded:
"Ben, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Matt Kwiatkowski and Team "
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Ruthie

August 20, 2026

5  out of  5
rating by Ruthie
"Sarah Spears was so helpful and great to work with! She made a process that is usually stressful for me go very smoothly and was easy to communicate with, ask for help, and very quick! I greatly appreciate all her help and would recommend her to anyone."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Franklin insurance team. "
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Adam Craig

August 11, 2026

5  out of  5
rating by Adam Craig
"Max did awesome work, I highly recommend! He’s the best in the business!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Liz Forster

August 7, 2026

5  out of  5
rating by Liz Forster
"Noah was absolutely awesome and very helpful with explaining options and useful information."
We responded:
"Thanks so much for the fantastic rating, Liz! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Carly Baker

July 31, 2026

5  out of  5
rating by Carly Baker
"Max took great care of me and I would highly recommend!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Jake Mosemann

July 31, 2026

5  out of  5
rating by Jake Mosemann
"Brady Connell was very friendly and made our interaction super efficient"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Nathan Cesarski

July 31, 2026

5  out of  5
rating by Nathan Cesarski
"Very pleased with the service I received. Max Baker was the gentleman who helped me and had no issues or inconveniences. He was helpful, professional, and made the experience easy and enjoyable."
We responded:
"Thank you so much for your kind review, Nathan!  If you need insurance assistance, we are just an email or call away! - Matt Kwiatkowski, your State Farm Agent   "
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Donna Randolph

July 30, 2026

5  out of  5
rating by Donna Randolph
"Wonderful experience today with max. I’m saving over 70 month, I highly recommend this company"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Matt Kay

July 29, 2026

5  out of  5
rating by Matt Kay
"Brian wells is awesome and super helpful with coverage!"
We responded:
"Matt, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Makena Hogue

July 29, 2026

5  out of  5
rating by Makena Hogue
"Brady Connell was very helpful and answered all of my questions. I highly recommend doing business with him!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Franklin. "
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Alicia Bowman

July 29, 2026

5  out of  5
rating by Alicia Bowman
"Just want to share our experience with one of the lady’s Lena Moscrip we’ve been with State Farm from the time she was with a different agent upon his retirement she came to work for Matt Kwiatkowski. Any questions she can tells us the answer or is Wellington to find out in a timely manner. Thank you Lena Moscrip"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Matt Kwiatkowski’s team. "
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Dave Brichler

July 27, 2026

5  out of  5
rating by Dave Brichler
"Brady Connell was great. He was easy to work with, personable, and made the process smooth and timely."
We responded:
"Dave, thank you for the amazing review! Our Franklin insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Matt Kwiatkowski, your State Farm Agent "
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Riley Monroe

July 23, 2026

5  out of  5
rating by Riley Monroe
"Max was incredible. Seriously this guy needs a raise!"
We responded:
"Thank you so much for the 5-star rating, Riley! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Matt Kwiatkowski "
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Jennifer Peterman

July 23, 2026

5  out of  5
rating by Jennifer Peterman
"Sarah S is always very helpful, makes calling insurance a nice experience.
Keep up the great customer service!"
We responded:
"Jennifer, thank you so much for your 5-star rating! I'm happy you had a positive experience with our team. If you ever need further assistance, don't hesitate to reach out.

- Matt Kwiatkowski - State Farm Insurance Agent, Franklin, IN"