
State Farm® Insurance Agent Matt Kwiatkowski
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Dustin Voss
August 13, 2025
"Sarah and Drew were fantastic! They were friendly, knowledgeable, and made the whole process quick and stress-free. Highly recommend State Farm for their excellent customer service."
"Thank you, Dustin! I'm happy to hear that Sarah and Drew provided such a friendly and knowledgeable experience for you. We strive to make the process as smooth as possible. Your recommendation means a lot to us. Let us know if there's anything else we can do for you!"
Brady Connell
August 8, 2025
"I LOVE DREW HES SO GOOD AT WHAT HE DOES!!! He is always there to help me that’s for sure!"
"Thank you, Brady! I'm delighted to hear that Drew has been such a great help to you. Our team is committed to providing excellent service, and it's wonderful to know Drew is making a positive impact. Let us know if there's anything else we can assist you with!"
Joy Emone
August 7, 2025
"Very efficient and friendly"
"Thank you, Joy! I'm happy to hear that you found our service efficient and friendly. We’re always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Katie Miller
August 5, 2025
"I don’t recommend State Farm nor Matt Kwiatowski. I have been with State Farm since 1996. I haven’t had a ticket or car accident in the last 20 years. Made a claim on my roof in 2021 and it got denied. Made a claim again in 2024 after a terrible hail storm which got approved. I then got a call 3 months ago that they will not renew my home owners insurance because we look “suspicious” because we made 2 claims for our roof. Insulting. Tried to call and talk to him but never received a call back. Terrible customer service."
"Hi Katie, Thank you for taking the time to share your experience. I’m really glad we had the chance to talk through your concerns directly. It gave us the opportunity to better understand how you were impacted and discuss how our office can improve moving forward. We take feedback seriously and are always looking for ways to provide a better experience for our customers. If there's anything else you'd like to share or if you have additional questions, please don’t hesitate to reach out. -Matt"
Bruce Pierce
August 4, 2025
"Informative and helpful people"
"Thank you, Bruce! I'm happy to know you found our team informative and helpful. Your feedback is valuable, and we're here to assist with any questions or needs you may have. Let us know if there's anything else we can do for you!"
Carla Puckett
August 4, 2025
"Bryan was amazing 10 out of 10 recommend.and I saved money"
"Thank you, Carla! I'm happy to hear that Bryan provided such excellent service and helped you save money. We appreciate your recommendation and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
Bryce McIntosh
August 4, 2025
"i just recently bought a motorcycle and was looking for insurance that wouldn’t break the bank. i had always been on my family’s insurance policy so this was brand new to me and i was unsure of what i was doing. I talked to Brittany first and she helped me through the entire process and I even ended up switching my car insurance to state farm as well. a few days later Sarah called just to check in and go over everything with me and see if i had any questions. they have both been wonderful and have made a stressful situation a whole lot easier."
"Thank you, Bryce, for sharing your experience! I'm glad Brittany and Sarah could assist you with your insurance and make the transition smooth. It's wonderful to know they helped ease your stress and even inspired you to switch your car insurance to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Hazel Hatman
July 30, 2025
"Drew Johnson helped me with a new policy and he was very polite, informative, and easy to talk to. Would highly recommend!"
"Thank you, Hazel, for sharing your experience! I'm happy to hear that Drew was able to assist you effectively. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Randy Kinder
July 30, 2025
"These people are absolutely amazing!!! Anything we have had questions about, they explain everything in terms we as consumers can understand. Very nice, very polite, and very informative!! Don't think we could have a better insurance company to go through!"
"Thank you so much, Randy! I'm really happy to hear that our team has been able to assist you with clear and helpful explanations. We strive to provide the best service possible, and it's great to know you feel well taken care of. If you ever need anything else, just let us know!"
Cynthia Gugelman
July 22, 2025
"Sarah is a great person in this office. I actually am saving 408.00 a year on my car insurance. She is very personable and easy to talk to. I like having someone who takes the time to welcome me to State Farm!"
"Thank you for your review, Cynthia! I'm happy to hear that Sarah made such a positive impact on your experience and helped you save on your insurance. It's wonderful to know you feel welcomed and valued here. If there's anything else we can assist you with, just let us know!"
Linda Milligan
July 12, 2025
"Very knowledgeable, nice personality and very thorough. Very good experience."
"Thank you for your review, Linda! I'm happy to hear that you had a positive experience and found our service thorough and knowledgeable. If you ever have more questions or need assistance, feel free to reach out. We’re here to help!"
Erika Rogers
July 10, 2025
"Highly recommend these folks!! They are incredibly responsive and provide such great customer service. Every representative I've spoken to is so helpful and kind - especially Tammy! I can't thank them enough for taking care of me for both my auto and home insurance (with rates much lower than any insurance companies I've ever had in the past)!"
"Thank you, Erika! I'm happy to hear that you've had such a positive experience with our team. Tammy and the rest of our representatives are dedicated to providing excellent service, and it's wonderful to know they’ve been helpful with your insurance needs. If you ever need anything else, feel free to reach out!"
Trinity Wilson
July 10, 2025
"Brittany was the one i talked too, hopefully i’m spelling that right! She was the sweetest person i’ve ever talked to over the phone, she explained everything clearly and was just amazing, thank you!"
"Thank you for your wonderful review, Trinity! I'm happy to hear that Brittany provided such a positive experience for you. Our team strives to offer clear and friendly service, and it's great to know Brittany delivered just that. If you have any more questions or need assistance, feel free to reach out anytime!"
Jenny Dejarnette
July 8, 2025
"Wonderful customer service Drew was amazing and went above and beyond for us! Sarah was also extremely helpful and answered all questions! Couldn’t ask for better service!! Made everything super easy!!"
"Thank you, Jenny! I'm happy to hear that Drew and Sarah provided such exceptional service and made everything easy for you. Your satisfaction is important to us, and we're grateful for your feedback. If you need anything else, feel free to reach out!"
Ashley Shepherd
July 3, 2025
"Brooke and Sarah did an awesome job helping me with my insurance. I would recommend them to anyone! :)"
"Thank you for your review, Ashley! I'm happy to hear that Brooke and Sarah were able to assist you so well with your insurance needs. Your recommendation means a lot to us. Let us know if there's anything else we can do for you!"
D2Wavvvy
July 3, 2025
"Sarah and Brittany were absolutely amazing! Extremely helpful and kind , and walked through all the steps with me. These two definitely deserve a raise with all the hard work they put in ! Both of these ladies made the process super simple and easy for me transitioning from a different car insurance company. Thank you both !"
"Thank you for your wonderful feedback! I'm happy to hear that Sarah and Brittany made your transition smooth and easy. They truly are dedicated to providing excellent service. If you need anything else, feel free to reach out!"
Tony
June 27, 2025
"Just switch our homeowners and personals over, Brittany Seals made the switch incredibly easy and was able to explain everything, even got us better coverage for lower rates! 100% recommend Brittany with State Farm!"
"Thank you for your review, Tony! I'm happy to hear that Brittany made the transition smooth and provided you with better coverage at lower rates. Your recommendation means a lot to us. If you have any more questions or need assistance, feel free to reach out anytime!"
james mueller
June 27, 2025
"Brittany offered outstanding customer service. She was professional and courteous. I would definitely recommend"
"Thank you, James! I'm happy to hear that Brittany provided you with outstanding service. We appreciate your recommendation and are here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"
Alivia P
June 26, 2025
"We dealt with Brittany Seales. She was great and very informative. I highly recommend her for your policies. Has your best interest in mind."
"Thank you, Alivia! I'm happy to hear that Brittany provided you with such informative service and had your best interests at heart. Your recommendation means a lot to us. If you ever need assistance or have questions, feel free to reach out!"
Sarah Fulford
June 26, 2025
"Working with Brittany is super easy. She keeps everything simple and professional. Definitely recommend to all my family and friends!"
"Thank you, Sarah! I'm happy to hear that Brittany made your experience straightforward and professional. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
Ashlynn Bain
June 26, 2025
"Brittany was super helpful and informative, was very friendly while dealing with all my questions even when she didn’t know the answer right off the bat she was quick to find the answer and getting back to me. Would definitely recommend getting ahold of her for all your State Farm inquiries"
"Thank you for your review, Ashlynn! I'm happy to hear that Brittany was able to assist you so effectively and provide the information you needed. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Parker Jones
June 10, 2025
"I spoke with Drew Johnson and he was super helpful in answering all my questions about my insurance policy! He was also very personable while maintaining professionalism. Painless experience with insurance from State Farm."
"Thank you for your review, Parker! I'm happy to hear that Drew was able to assist you effectively and make the process smooth. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
Mark Shepler
June 3, 2025
"Bryan Wells was great to work with. He made the quote process easy to understand and walked me through each coverage I was getting and why it was better than what I had previous. He made the switching of all my insurances easy. Thanks again Bryan"
"Thank you for your review, Mark! I'm happy to hear that Bryan made the quote process clear and helped you transition your insurances smoothly. We appreciate your trust in us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Matt Hunt
May 21, 2025
"Drew Johnson does a great job keeping me informed on my account and makes sure I’m always up to date on everything!"
"Matt, thank you for sharing your experience! I'm glad to know that Drew made the process of getting your renters insurance fast and easy. We appreciate your recommendation and are here for any future needs you may have. - Matt Kwiatkowski - State Farm Insurance Agent, Franklin, IN"
George Gosney
May 20, 2025
"Drew Johnson helped me adjust my plan to better fit my life situation while still offering me an affordable price. Very helpful service overall and am grateful to have him as my State Farm agent."
"Thank you for your feedback, George! We're glad our team could assist in reviewing your coverage to align with your current needs. Finding the right balance of protection and value is important, and we appreciate you trusting us with this process. We're here to continue serving you with the same attentive care."