State Farm® Insurance Agent Matt Kwiatkowski
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Steve Carroll
April 16, 2026
5
out of
5
rating by Steve Carroll
"Great help, quick service"
We responded:
"Thanks so much for the amazing review, Steve! We really appreciate your support here in Franklin . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Bret Bass
April 14, 2026
1
out of
5
rating by Bret Bass
"It has been 3 months and I STILL have not received a full refund after canceling my policy!"
Bryce Harmon
April 1, 2026
5
out of
5
rating by Bryce Harmon
"Brady was great, very helpful?"
We responded:
"Thank you for the amazing review, Bryce! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Mya Foster
March 31, 2026
5
out of
5
rating by Mya Foster
"Bryan was so helpful! He made it so easy to understand what services I was looking for while also being super kind!"
We responded:
"Thank you for your feedback, Mya! I'm happy to hear that Bryan was able to assist you with such kindness and clarity. We always aim to make your experience as smooth as possible. If you have any more questions or need further assistance, feel free to reach out!"
Ian Flowers
March 31, 2026
5
out of
5
rating by Ian Flowers
"Bryan Wells was such a great help! He’s always available to give me a call and cares about what he does. I would highly recommend him to anyone. Great guy, cant say enough good things about him and his work."
We responded:
"Thank you, Ian, for your wonderful feedback! I'm happy to hear that Bryan has been so helpful and attentive to your needs. Your recommendation means a lot to us. If there's anything else we can assist you with, feel free to reach out!"
Romona Grider
March 25, 2026
5
out of
5
rating by Romona Grider
"I want to thank Tammy Jones for all her help with all my questions . She was very deliteful to work with and very caring."
We responded:
"Hey, Romona! Thank you for taking the time to recognize Tammy for helping with all your questions. She’ll be so happy to hear you found her delightful to work with and caring throughout your experience."
Jackson Hughes
March 20, 2026
5
out of
5
rating by Jackson Hughes
"Adrianna was super helpful!"
We responded:
"Thank you, Jackson! I'm happy to hear that Adrianna was able to assist you so well. Our team is dedicated to providing excellent service. Let us know if there's anything else we can do for you!"
BRET BASS
March 12, 2026
1
out of
5
rating by BRET BASS
"Switched to Allstate for less than a third the cost of what I was paying here (saving me over $100 a month on my mortgage). They have delayed every step as long as possible on getting my money back. It has been 7 weeks since I switched and I still haven't gotten a refund check with the proper name on it. (Yes my policy was 100% through this office. The policy was incorrectly put under my daughters name who is a minor by State Farm. Hence why I am still waiting on a check with the proper name on it so that it can be cashed!)"
We responded:
"Hi Bret, thank you for your feedback. Unfortunately, this policy was not serviced through our office, so we don’t have access to the account or refund details. We recommend reaching out to the agency that handled your policy so they can assist you further."
Blayne Joseph
March 5, 2026
5
out of
5
rating by Blayne Joseph
"Sarah did an amazing job finding me a better plan!"
We responded:
"Blayne Joseph, thank you for your feedback! I'm happy to hear that Sarah was able to assist you in finding a better plan. We appreciate your trust in us and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Matt Pence
February 26, 2026
5
out of
5
rating by Matt Pence
"Max Baker was incredibly helpful and easy to work with. He took the time to explain all my coverage options and made sure I felt confident in my decisions. Super responsive and genuinely cares about his clients. Highly recommend reaching out to Max if you need insurance help!!"
We responded:
"Thank you, Matt, for your fantastic feedback! I'm happy to hear that Max was able to assist you effectively and make your experience a positive one. We truly appreciate your recommendation and are here for any insurance needs you might have in the future. Let us know if there's anything else we can do for you!"
Brian
February 20, 2026
4
out of
5
rating by Brian
"Perhaps if I was more tech savvy things would be easier for me to realize the simplicity implied"
We responded:
"Thank you for your feedback, Brian! I'm glad to hear you found some aspects of our service straightforward. If there's anything specific you'd like help with or if you have any questions, feel free to reach out. We're here to assist you!"
Tim Dearlove
January 30, 2026
5
out of
5
rating by Tim Dearlove
"Lena Moscrip has been awesome in every aspect of my insurance needs from home and auto to jewelry. She is always avaliable whenever I have a question or need anything!"
We responded:
"Thank you, Tim! I'm happy to hear that Lena has been so helpful with your insurance needs. Our team is dedicated to providing excellent service, and it's great to know Lena is making a positive impact. If you have any more questions or need assistance, feel free to reach out anytime!"
madeline moscrip
January 29, 2026
5
out of
5
rating by madeline moscrip
"I really enjoy working with Lena at your State Farm office. She helped make things easy to understand and was always there to help!"
We responded:
"Madeline, thank you for your kind words! I'm happy to hear that Lena was able to make things clear and provide the support you needed. We appreciate your feedback and are here for any future assistance you might need. Let us know if there's anything else we can do for you!"
Lisa Cox
January 23, 2026
5
out of
5
rating by Lisa Cox
"Lena is totally awesome she helps me out alot with my insurance needs always friendly and willing to help with what she can Lena is one reason I'll stay at state farm so far I've never had a problem with state farm they are there to help with almost any insurance needs you may have it's 10 stars 🌟 from me keep up the awesome work you all do thanks so much for everything you all do you rock"
We responded:
"Thank you for your amazing feedback, Lisa! I'm delighted to hear that Lena has been such a great help with your insurance needs. Your satisfaction is our priority, and we're grateful for your continued trust in us. We’re here to help with anything else you might need!"
Michelle Rojas
January 15, 2026
5
out of
5
rating by Michelle Rojas
"I have been a client at this location since 2016, and Tammy has consistently been the best agent I’ve ever worked with. She takes the time to explain everything clearly, always making sure I’m confident and comfortable with every decision. Her turnaround time is incredibly quick, and she goes above and beyond to make my insurance experience smooth, simple, and stress‑free. Tammy is knowledgeable, reliable, and genuinely cares about her clients - qualities that make her truly exceptional. I’m grateful to have her as my agent and highly value the outstanding service she provides."
We responded:
"Thank you, Michelle, for your wonderful feedback! I'm delighted to hear about your positive experience with Tammy. Her dedication to providing clear explanations and exceptional service is something we truly value. We're grateful to have you with us since 2016 and appreciate your trust in our office. If you ever need anything, feel free to reach out!"
Jacki Shott
January 15, 2026
5
out of
5
rating by Jacki Shott
"Sarah did a great job in explaining everything to me about my insurance needs."
We responded:
"Thank you, Jacki! I'm happy to hear that Sarah was able to assist you with your insurance needs. Our team is dedicated to providing clear and helpful guidance. If you have any more questions or need further assistance, feel free to reach out anytime!"
Mark Owens
January 14, 2026
5
out of
5
rating by Mark Owens
"Drew was very friendly and made this change very easy. His knowledge made the move back to State Farm very easy. Thanks Drew!"
We responded:
"Mark, thank you for the fantastic rating! I'm happy to know you had a positive experience with our office. If you ever have questions or need assistance, feel free to reach out anytime. Thanks for choosing us!"
Kelly Hunter
January 13, 2026
5
out of
5
rating by Kelly Hunter
"Sam Knight was beyond helpful and gave me great information and made the process smooth. A wonderful agent."
We responded:
"Thank you for your review, Kelly! I'm happy to hear that Sam provided you with excellent service and made everything go smoothly. Our team is dedicated to offering the best experience possible. If you have any more questions or need further assistance, feel free to reach out!"
Sara Nambo
January 10, 2026
5
out of
5
rating by Sara Nambo
"Tammy was great! She answered my questions and delivered exactly what I needed. She even responded and delivered over the weekend!"
We responded:
"Sara, thank you for your wonderful feedback! I'm delighted to hear that Tammy was able to assist you so effectively, even going the extra mile over the weekend. We appreciate your trust in us and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Kay Davidson
January 6, 2026
5
out of
5
rating by Kay Davidson
"Matt, Sarah, Samantha are tremendous people. They are well versed in the insurance for both home and auto. They all take their time to make sure all questions are answered. If one has a problem answering a question, they can get someone to help. I've never had such care. You guys are the best."
We responded:
"Thank you, Kay! I'm so happy to hear that Sarah and Samantha provided you with such attentive service. We strive to ensure all your questions are addressed thoroughly. Your kind words mean a lot to us. If you ever need anything else, feel free to reach out!"
Charlotte Todd
December 30, 2025
5
out of
5
rating by Charlotte Todd
"Sarah has been helping me with my beacons and and things she is great! 🙂"
We responded:
"Thank you, Charlotte! I'm happy to hear that Sarah has been a great help with your beacons and other needs. We appreciate your feedback and are always here to assist you with anything else you might need. Thanks for choosing us!"
Jonathon Alexander
December 24, 2025
5
out of
5
rating by Jonathon Alexander
"Quick and easy thank you!"
We responded:
"Thank you, Jonathon Alexander! I'm happy you found the process quick and easy. If you ever need assistance or have questions, feel free to reach out. We’re here to help!"
Zak Bagley
December 19, 2025
5
out of
5
rating by Zak Bagley
"I just switched to state farm and not only was I extremely impressed with my coverage, but my agent, here - Sam Knight, as well. She helped me select options that are much better than I was previously getting, explained important details about certain coverage that I was shocked no one had ever made sure I knew, and was even proactive in helping me make a plan on what policy changes I would want for upcoming changes in circumstance. She answered questions I really wouldn't have thought to ask! Not only do I now have, by far, better auto insurance, but I added renters and I'm still paying a substantial amount less than what I was, and what I assumed I could pay for the coverage. It was a great experience and I'm looking forward to working with Sam in the future. The whole process was easier than going to the grocery store. I couldn't be happier!"
We responded:
"Zak, thank you for your fantastic feedback! I'm glad Sam was able to guide you through selecting the best coverage options and provide valuable insights. It's great to know you're pleased with your new policies and the ease of the process. If you have any questions or need assistance, don't hesitate to get in touch!"
Kaylee
December 11, 2025
5
out of
5
rating by Kaylee
"Switching to State Farm was super easy! Shoutout to Max, he’s super helpful and very easy to work with. He was able to get me a higher coverage plan for half the price of all the other leading competitors for bundled Auto & Renters. I’d highly recommend, thank you Max!"
We responded:
"Hey Kaylee! Thanks for sharing this. It’s great hearing that the move to State Farm felt easy and that Max was helpful throughout the process. I’m glad he could walk you through your auto and renters coverage and find an option that fit what you were looking for. We appreciate you being with us and passing along the recommendation."
Kristen Wakefiej
December 5, 2025
5
out of
5
rating by Kristen Wakefiej
"Bryan Wells was personable, friendly, flexible, incredibly knowledgeable about current and upcoming rates, and helped close a deal on car insurance with me. He encouraged me to apply for State farm's Save and Save discount which encourages safe driving that directly reflects into savings on your monthly plan. With his personalized step by step game plan, my rates will continue to go down as time goes on. He's worked with my grandpa multiple times, and to wind up with the same associate my grandpa recommends by chance was comforting and lucky! Don't try to get lucky like I did, ask for Byran Wells!"
We responded:
"Thank you, Kristen, for sharing your experience! I'm glad to hear that Bryan was able to assist you with your insurance needs and provide such a personalized approach. It's wonderful that you found comfort in working with someone your grandpa trusts. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"